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How to fix error when using .woff and .woff2 extensions using IIS instead of Apache?

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Level 3

Hi,

 

I'm working in AMS on an instance installed by Adobe Engineers on Windows OS. 
My customer's receiving since years the following problem when add woff/woff2 fonts to its ACC Web Applications:

mirkomanga_0-1707321549118.png

 

 Finally I read this KB Article https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-22363.html?lang=en# that should provide a solution....but the solution was only for instances with Apache as web server. 
My installation was realized using IIS but no solution was provided for such a web server: in particular, has anyone ideas on how to reproduce in IIS the following steps for apache_neolane.conf?

mirkomanga_0-1707313830751.png

Thanks a lot, 
regards


 

1 Accepted Solution

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Correct answer by
Community Advisor

The CORS issue with AC is always interesting.

Personally, I always upload the fonts  on a object storage like S3 bucket. They offer good controls on CORS.

 

Alternatively, You can use the CDN which comes without CORS issues.

https://cdnjs.com/libraries/font-awesome


     Manoj
     Find me on LinkedIn

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5 Replies

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Level 3

I found my way to apply these configurations on a Windows Internet Information Services as follow:

mirkomanga_0-1707315433381.png

Then I restarted my IIS....but nothing happened!
However, is not very clear in article I mentioned before at this point:

mirkomanga_0-1707315969497.png

1) what does it mean 'do a clean nlserver'??? I tried with restart, nothing changed. I read 

mirkomanga_1-1707316173511.png

I assumed it was the cleanup option in screenshot, but you can imagine that running such an instruction in Production is scary.

What command has to be executed???
Please help!

 

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Level 3

Hi dears,

I'm really confused: tracking my network call to page with woff(s) I can read:

mirkomanga_0-1707321141849.png

It appears that applied configuration is correctly working, but however woff fonts are blocked

mirkomanga_2-1707321281031.png

Is the KB Article wrong? Or I'm doing some mistake?
Regards

Avatar

Correct answer by
Community Advisor

The CORS issue with AC is always interesting.

Personally, I always upload the fonts  on a object storage like S3 bucket. They offer good controls on CORS.

 

Alternatively, You can use the CDN which comes without CORS issues.

https://cdnjs.com/libraries/font-awesome


     Manoj
     Find me on LinkedIn

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Level 3

Hi @_Manoj_Kumar_ 
really thanks for the idea I'll check ASAP and I'll let you know if workaround was successful!
Regards

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Level 3

Hi @_Manoj_Kumar_ 

it works and it appears to be safe for my customer's security policies.
Really thanks and regards