How to fix error when using .woff and .woff2 extensions using IIS instead of Apache? | Community
Skip to main content
mirkomanga
Level 3
February 7, 2024
Solved

How to fix error when using .woff and .woff2 extensions using IIS instead of Apache?

  • February 7, 2024
  • 3 replies
  • 3174 views

Hi,

 

I'm working in AMS on an instance installed by Adobe Engineers on Windows OS. 
My customer's receiving since years the following problem when add woff/woff2 fonts to its ACC Web Applications:

 

 Finally I read this KB Article https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-22363.html?lang=en# that should provide a solution....but the solution was only for instances with Apache as web server. 
My installation was realized using IIS but no solution was provided for such a web server: in particular, has anyone ideas on how to reproduce in IIS the following steps for apache_neolane.conf?

Thanks a lot, 
regards


 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Manoj_Kumar

The CORS issue with AC is always interesting.

Personally, I always upload the fonts  on a object storage like S3 bucket. They offer good controls on CORS.

 

Alternatively, You can use the CDN which comes without CORS issues.

https://cdnjs.com/libraries/font-awesome

3 replies

mirkomanga
Level 3
February 7, 2024

I found my way to apply these configurations on a Windows Internet Information Services as follow:

Then I restarted my IIS....but nothing happened!
However, is not very clear in article I mentioned before at this point:

1) what does it mean 'do a clean nlserver'??? I tried with restart, nothing changed. I read 

I assumed it was the cleanup option in screenshot, but you can imagine that running such an instruction in Production is scary.

What command has to be executed???
Please help!

 

mirkomanga
Level 3
February 7, 2024

Hi dears,

I'm really confused: tracking my network call to page with woff(s) I can read:

It appears that applied configuration is correctly working, but however woff fonts are blocked

Is the KB Article wrong? Or I'm doing some mistake?
Regards

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
February 7, 2024

The CORS issue with AC is always interesting.

Personally, I always upload the fonts  on a object storage like S3 bucket. They offer good controls on CORS.

 

Alternatively, You can use the CDN which comes without CORS issues.

https://cdnjs.com/libraries/font-awesome

Manoj     Find me on LinkedIn
mirkomanga
Level 3
February 8, 2024

Hi @_manoj_kumar_ 
really thanks for the idea I'll check ASAP and I'll let you know if workaround was successful!
Regards