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gpg: can't connect to the agent: IPC connect call failed


Level 3

Hi there,


I use gpg within adobe campaign classic to decrypt some data files. And this error happens sometimes. Is there any suggestion to solve it?


Adobe Campaign Classic: 7.2.1 bulid 9346

Error messages:

03/01/2022 3:50:10 PM gpg: no running gpg-agent - starting '/usr/bin/gpg-agent'

03/01/2022 3:50:10 PM gpg: waiting for the agent to come up ... (5s)

03/01/2022 3:50:10 PM gpg: can't connect to the agent: IPC connect call failed


Thanks in advance



5 Replies


Community Advisor

Hello @xliu 


Looks like there is some issue with the gpg-agent package on the server. Sometimes the agent is installed on your machine but your command is not able to connect to the gpg-agent.


My suggestion would be to re-install the gpg-agent on the server.



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Level 3

Hi Manoj,


Thanks for your reply!


The bug is disappeared when we rerun the workflow, which means the gpg-agent restarts successfully. So I was wondering if there is a way to catch the error before it happens? Something like checking the connection status of gpg-agent.





Hi @xliu,

Were you able to resolve this query and find a solution to your issue? Or do you still need more help here? Do let us know.


Sukrity Wadhwa


Level 3

Hi Sukrity,


I still need more help with this issue.




Level 1

i also have the same issue, could someone help pls ?