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Getting operation in progress while opening email delivery

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Level 2

Hi everyone,

We're facing a problem with our email deliveries. Every time we try to open them, we're seeing a message saying "operation in progress," but we can't find what's causing it anywhere else. It's confusing and worrying us.

Could someone please help us figure out what's going on and how to fix it?

 

Thanks & Regards,

Sujith Kumar.

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5 Replies

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Community Advisor

Hi @Sujith_02kumar ,

 

Could you Please share us the Delivery Audit Logs Screenshot by going to All Deliveries Folder --> Select your Delivery --> Audit Tab.

 

Regards,

Pravallika.

 

 

Hi @LakshmiPravallika ,

 

We are getting this error in all recurring delivery. Can you tell us which screenshot you need?

 

Thanks & Regards,

Sujith Kumar.

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Community Advisor

Hi @Sujith_02kumar ,

 

We require the screenshot of the Delivery Log generated after running the Recurring Delivery. It will be present in the "All Deliveries" Folder and you need to search with the Delivery Label there . Example screenshot is as shown below:

 

LakshmiPravallika_0-1711721654346.png

 

Regards,

Pravallika.

Hi @LakshmiPravallika ,

 

Here is the audit logs for one of the delivery.

 

Sujith_02kumar_1-1711723254577.jpeg

 

Sujith_02kumar_2-1711723380725.jpeg

 

Thanks & Regards,

Sujith Kumar.