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Getting Error when using offers : Message Cancelled (representation unavailable)

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Level 1

Using offers linked with enrichment and selected offer catalog and offer space. Kindly help what needs to be checked to ignore this issue.piccc.png

3 Replies

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Level 1

Check whether you have missed selecting the below in your offer management. I think this might be the reason.

Uken_0-1680494850942.png

 

Thank you!

 

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Level 1

Hey There,

 

Thanks for the suggestion. But If I am checking that option I can see the email is flowing through but it is flowing empty. Y does it have to flow empty if users are eligible for the required offer.  Looking for your feedback.

 

Thanks,

Revanth

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Administrator

Hi @Revanth77,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!



Sukrity Wadhwa