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SOLVED

Error while sending the email campaign from Adobe Campaign Standard

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Level 1

Hi support,

 When i tried to send an email through campaign i am receiving the below error

 

WKF-560038 Error when performing action 'Prepare' on delivery 'QR Test' (of primary key 91468432). Please refer to the log of this delivery for more information (object associated with the workflow task).

 

1 Accepted Solution

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Correct answer by
Level 7

Hi @karthigesh 

 

As the log suggests please refer to the logs of the delivery that has been created. 

You can find the execution folder mapped in the properties of the delivery template. 

AkshayAnand_0-1668514896776.png

You can navigate to the desired execution folder, the your required delivery. 

Open the delivery and go to edit tab and then the delivery tab for a failure reason.

 

Hope this helps.

 

Regards

 

View solution in original post

1 Reply

Avatar

Correct answer by
Level 7

Hi @karthigesh 

 

As the log suggests please refer to the logs of the delivery that has been created. 

You can find the execution folder mapped in the properties of the delivery template. 

AkshayAnand_0-1668514896776.png

You can navigate to the desired execution folder, the your required delivery. 

Open the delivery and go to edit tab and then the delivery tab for a failure reason.

 

Hope this helps.

 

Regards