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stefanm38281801
Level 4
May 5, 2021
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Delivery weight arbitration in prepared deliveries

  • May 5, 2021
  • 2 replies
  • 2278 views

Hi,

I'm testing delivery weight arbitration in a Campaign workflow with prepared deliveries:

 

Contact date and weight are set in the "script" part of the delivery:

delivery.scheduling.contactDate = "2021-05-05 09:00:00"
delivery.scheduling.extracted = "2021-05-05 07:00:00"
delivery.forecast.weight = "20" // each of the 3 deliveries get a different weight (20, 30 and 40).

 

Contact date and extraction date are +12h and the deliveries are left on "Estimate Target" in order to have the re-evaluation being applied. No approvals on the Campaign and the schedule on the delivery template is set to "Automated", so no approvals should apply.

 

 

Running the flow and waiting till next day, demonstrates that the re-evaluation took place, and only the highest weight is chosen for delivery. But still I do not get beyond the "Confirm delivery" state...

 

 

Is there a way to enforce the delivery on the contact date? because this scenario should be an automated campaign.

 

Thanks

 

Stefan

 

 

 

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Best answer by CedricRey

Hello Stefan,

 

You can look at the properties pannel of the delivery, the second tab "Analyse", you should find a "Validation" part. In this part, a field "Validation mode" is available, and this one must be set to "Automatic" (or somtehing like that) but not "manual".

If it was in manual mode, it could be the reason why the delivery didn't send.

 

Cedric

2 replies

CedricRey
CedricReyAccepted solution
Level 5
May 5, 2021

Hello Stefan,

 

You can look at the properties pannel of the delivery, the second tab "Analyse", you should find a "Validation" part. In this part, a field "Validation mode" is available, and this one must be set to "Automatic" (or somtehing like that) but not "manual".

If it was in manual mode, it could be the reason why the delivery didn't send.

 

Cedric

    CedricRey
    CedricRey
    Level 5
    May 5, 2021

    Hello Stefan,

     

    my bad I didn't see what action you performed on the devliery activity.

    The way you are doing things now is for developpement and test purpose, but if you want to be sure that the delivery is sent in "production mode" (i.e automatically), you must select "Prepare and send" action in the delivery activity form. Otherwise, the delivery will stand in "preparation" mode and you will have to validate it manually each time.

    If you need to delay the send, you can also change the [scheduling/@contactDate] with the delivery modification script (like you did with validationMode="auto")

     

    Cédric

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    May 17, 2021

    Hi @stefanm38281801,

    Were you able to resolve this query or do you still need more help here? Do let us know.

    Thanks!

    Sukrity Wadhwa
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