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Deliverable actions failed becauseof consent error.

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Hi there, 

I created a campaign to send to 28K contacts. All of the contacts were excluded because "consenterrorexclusion". We have never seen this before. All 28K of the contacts were excluded. Does anyone know what this error means? 

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Paige. I'm only seeing one instance of this occurring and it was not for Campaign. The issue itself was resolved simply by resubmitting the delivery. That said, I can't say that I've ever seen this error before and would recommend reaching out to Campaign Support to isolate the root cause.

 

Regards,

Craig

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1 Reply

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Correct answer by
Employee Advisor

Hi Paige. I'm only seeing one instance of this occurring and it was not for Campaign. The issue itself was resolved simply by resubmitting the delivery. That said, I can't say that I've ever seen this error before and would recommend reaching out to Campaign Support to isolate the root cause.

 

Regards,

Craig