CRL-290003 Upload error in cURL AT SFTP

[abhinav99]

Hi folks,

I am getting this error at SFTP (download/upload)

CRL-290003 Upload error in cURL
Couldn't connect to the server

This is across all SFTP activity in the adobe campaign.

Any ideas about what could be the cause of this?

Regards,

[Amine_Abedour]

Hello @abhinav99,

Did you do a build upgrade recently ? 

Br,

Amine

[abhinav99]

Hi @Amine_Abedour ,

How do I check if there were any recent build upgrades

[akshaaga]

Hi @abhinav99 ,

The error message suggests that cURL, the software used to transfer data over the SFTP protocol, cannot establish a connection to the server. 

Possible reasons-

1. Network connectivity issues: The server hosting the SFTP service may be down, or there could be an issue with your internet connection.

2. Incorrect login credentials: Ensure that the login credentials (username and password) you use to access the SFTP server are correct.

Also, try to delete the path and create it again if the issue still persists.

[abhinav99]

Hi @akshaaga ,

There are no connectivity issues, but let me check on the changed credentials part.

Thanks

[Sukrity_Wadhwa]

Hi @abhinav99,

Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
Thanks!

[abhinav99]

Hi @Sukrity_Wadhwa ,

Thank you for reaching out,

This issue is not yet resolved, but I am checking internally with the team on: the-

Delete the existing path and create a new one, and then test again.

Will let you know the updates.

Thanks and Regards,

[Sukrity_Wadhwa]

Thanks! That would be extremely helpful to the Community, especially for users facing similar issues. 

[TerrenceSzeto]

Hi did you ever resolve this issue?
We are facing something similar when trying to push file uploads to our SFTP server.

[abhinav99 · Accepted solution]

Hi @TerrenceSzeto ,

Yes, it was an access issue, the path has only read access, whereas I was trying to perform write operations on the same folder.

I hope this helps!