I am new to Campaign Classic and I am trying to import the data to a schema using workflow. I was instructed to use the Data Loading(file) activity to load the data to the server. I am facing issues when I configure the Data Loading activity. I chose the file, that needs to be loaded, in the 'Sample File' section of the activity. And in the 'Name of the file to load' section I chose 'Update a file from the local machine' option. Later I selected the same file to load and clicked on 'Upload on server'. The prompt showed the upload was successful and if I click OK there will be a pop up telling - the upload is still under process and if I want to stop it. Basically I can't come out of the Upload to server prompt with out clicking Cancel. And once the prompt is closed it shows the files is still not uploaded to the server. I have attached the screenshots along with the logs. Please help me resolve this issue.
Ps: I am using Campaign Classic Training instance.
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Found this article that describes the issue. A hotfix is included there as well: https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-25090?sdid=WG1BJB88&mv...
We've experienced the same behaviour after upgrading to 7.4.1 build 9383.
Our workaround is to place the file on an sftp server instead and fetch the file from that destination using a File transfer activity.
Not sure if that will help you though if you dont have means to do so.
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Hello @Chaya10 Looks like the instance is corrupted and something might not work.
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Found this article that describes the issue. A hotfix is included there as well: https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-25090?sdid=WG1BJB88&mv...
Hi @SorenDP installing the hotfix actually helped. I can successfully upload the file now. Thanks so much!!
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