Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

API Question - Updating Unsubscribe Field for Address tied to Multiple Adobe IDs

Avatar

Level 1

Hi,

 

In Adobe Campaign Classic there are instances where one email is tied to several Adobe IDs.

When I retrieve the opt-in status I see the status for all Adobe IDs. 

 

What would happen in the case that I'm updating a field based on the email address. In the example below I'm updating the unsubscribe_flag to true and setting the unsubscribe_date. 

 

If the email address is tied to multiple Adobe IDs would this value be updated for each ID? 

 

POST /nl/jsp/soaprouter.jsp HTTP/1.1
Host: fastretailinguqeu-mkt-stage1.campaign.adobe.com
Content-Type: text/xml
SOAPAction: xtk:persist#Write

<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
   <soapenv:Body xmlns="http://schemas.xmlsoap.org/soap/envelope/">
      <Write xmlns="urn:xtk:persist">
         <sessiontoken>{Session Token}</sessiontoken>
         <domDoc>
            <recipient xtkschema="nms:recipient" _key="@email" email="omar.little@gmail.com" unsubscribe_flg="1" unsubscribe_date="2020/06/16 17:27:00" folder-id="1888" double_optin="1" bx_updated_date="2020/06/17 09:25:50.000Z" unsubscribe_source="BounceX"/>
         </domDoc>
      </Write>
   </soapenv:Body>
</soapenv:Envelope>

 

 

1 Accepted Solution

Avatar

Correct answer by
Level 4

Hi @twilliams629 ,

As far as I know, all the records that match the reconciliation condition would get updated.

View solution in original post

3 Replies

Avatar

Correct answer by
Level 4

Hi @twilliams629 ,

As far as I know, all the records that match the reconciliation condition would get updated.

Avatar

Community Advisor

Hi @twilliams629 

yes, in this case will update all IDs where that email exists.

Regards,

Milan

Avatar

Community Advisor

Hi @twilliams629 ,

 

Yes it will update all the records of that email id. Also, it will update the folder-id of these recipients.

 

Thanks,

Jyoti