Adressing hard bounces -- campaign selection

[jkkkkkkkkkkkkkkkkk]

I want to adress all mail hard bounces via mobile push. How can I do this? 

[ParthaSarathy · Accepted solution]

Hi @jkkkkkkkkkkkkkkkkk ,

Have targeting and filtering dimension in Query as nms:address, and apply the below filter to fetch Hard bounce records,

@quarantineReason is included in 4,8,20,3,1

After Query, using change dimension activity, change the targeting dimension as nms:recipients,

Post this, you can change dimension to your app Subscription table and send Push deliveries.

[jkkkkkkkkkkkkkkkkk]

Hi @ParthaSarathy 
Thank you, but how do I get there? 

[Craig_Thonis]

Hi JK,

If you mean how do you get to the schema or the non-deliverables and addresses section please check out the documentation below:

Using non-deliverables and addresses section:

https://experienceleague.adobe.com/en/docs/campaign-classic/using/sending-messages/monitoring-delive...

Schemas section (where to find nms:address schema):
https://experienceleague.adobe.com/en/docs/campaign-classic/using/configuring-campaign-classic/editi...

Regards,

Craig

[ParthaSarathy]

@jkkkkkkkkkkkkkkkkk After changing the dimension to recipient, you can connect another change dimension activity to change targeting dimension to appSubscription schema, where the registration token and other push related details will be stored with linking to recipient.