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Checking consents during Workflows

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Level 9

I am newbie to V8. How to check during Workflow if customer has required consents? Which node to use? I do not see condition node .....

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Community Advisor

Hi @Michael_Soprano ,

Can you elaborate what you're trying to do. In general, you can use 'split' activity to do filtering after a transition.

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Level 9

First I send email. Then as a follow-up I would to send SMS & Direct Mail and would like to check if customer has required consents. 

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Level 9

@ParthaSarathy why in the Split Node I do not see profile attributes but only I see the first audience which is at the beginning of the journey? Profile attributes & subscriptions are not available during the workflow?

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