Adobe Campaign V6.1 - Can you change the Workflow template of an existing workflow? | Community
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zacysig
zacysig
October 2, 2018
Solved

Adobe Campaign V6.1 - Can you change the Workflow template of an existing workflow?

  • October 2, 2018
  • 1 reply
  • 1755 views

We have a campaign workflow that has been used for a number of successful sub-workflows.

It has clearly at some point, based on layout, menu options, and the defaults served when a new sub-workflow is created, reverted to using the Technical Workflow Template.

Is there a way to edit it back to defaulting to Campaign Workflow template settings?

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Best answer by Garima_Gakhar

Hi zacysig​

Once a Workflow is created, there is no way its Template can be changed and it is not advisable as well.

Even if you change the Workflow Template for the corresponding record (Workflow) within xtk:workflow Schema, it won't really map it to the new Template correctly.

The new Template might not match the previous Template in terms of activities or any other configuration.

1 reply

Garima_Gakhar
Adobe Employee
Garima_GakharAdobe EmployeeAccepted solution
Adobe Employee
October 3, 2018

Hi zacysig​

Once a Workflow is created, there is no way its Template can be changed and it is not advisable as well.

Even if you change the Workflow Template for the corresponding record (Workflow) within xtk:workflow Schema, it won't really map it to the new Template correctly.

The new Template might not match the previous Template in terms of activities or any other configuration.

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