Access Denied/Null Response in SOAP call

[NeelamBakre]

Hi All,

Hope you all are doing great !

As per client's request we need to insert the data to ACM schema through API but facing an issue

For above request we have successfully generated Session token using Logon method but getting an "403 forbidden" error with "XTK-170019 Access denied." or "null" in response while data insertion using Write method.

Below steps has been followed :

1. Created Operator in ACM and provided administrator rights to it and used the same while session generation.

2. Used "https://<instancename>/nl/jsp/schemawsdl.jsp?schema=xtk:session" URL to generate WSDL file and store it n ".wsdl" format.

3. Run "https:/<instancename>/nl/jsp/soaprouter.jsp" URL in postman to generate session token with below headers.

Content-Type: application/xml

SOAPAction: xtk:session#Logon

4. Post token genration , used that token in below code to insert data in respective schema using below headers.

Content-Type: application/xml

SOAPAction: xtk:persist#Write

We imported the WSDL file on SOAPUI tool as well to write data into schema but received the same error as mentioned earlier.

Application Server : 9282

Console : v7 9349

Kindly help us to understand the cause of the issue to resolve it.

Thanks & Regards,

Neelam B.

[Denis_Bozonnet]

Hi @NeelamBakre 

It is a very classic error whenone starts to use ACC API (Mkt and RT) and the error is due to IP missing authorisation , Go to ACC Control Panel, section Instance setting and authorise your IP address for API. That would solve the Access Denied error.

Thanks a lot

Denis

[NeelamBakre]

@Denis_Bozonnet Apologies for delayed response. The issue got resolved after whitelisting the system IP on Adobe control panel. Thank you for the quick response.