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SOLVED

ACC display contents of sub-folders not working

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Level 1

Hi,  I don't know what happend, the content of any subfolder are not displaying, when I try click on the "display contents of sub-folders" button, it displays a "loading details..." message for a sec, then nothing happens.

image.png

 

I have tried to using another PC and network, switch to different ACC instances, use another user/ change user access rights, clean local cache, delete the console and configuration files then reinstall, but nothing changes.

can anyone help?

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @Sachima-Sama ,

 

You need to click on below highlighted button.

Jyoti_Yadav_0-1635420656564.png

Thanks,

Jyoti

 

 

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3 Replies

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Correct answer by
Community Advisor

Hi @Sachima-Sama ,

 

You need to click on below highlighted button.

Jyoti_Yadav_0-1635420656564.png

Thanks,

Jyoti

 

 

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Level 2

Hi 

I've the same problem and even if I try to resize using the buttons that are highlighted I keep seeing only the folder header with no content and the first item of the list.

 

May it depend on the client version?

Fabio