Hi Team,
Hope you and your loved ones are safe and sound amidst this pandemic.
We are using below syntax in the SMTP Tab of the Delivery, but are still unable to see the list unsubscribe option in Gmail.
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Hello @msnavin
Like I mentioned sometimes it might now work because of poor IP reputation. Since you are using DEV instance the IP is not warmed up. Could you test the same header in PROD?
Hello @msnavin
What content you are using the the HTML body?
Can you just write a dummy text and check it again on Yahoo/Outlook(Web)?
Somtimes it might not work because of poor IP reputation even if it is set up correctly.
Thank you for your quick revert.
We are using Dev instance and are executing the Template using a sample Subject Line and HTML Body both as "Test List Unsubscribe functionality"
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Hello @msnavin
Like I mentioned sometimes it might now work because of poor IP reputation. Since you are using DEV instance the IP is not warmed up. Could you test the same header in PROD?
As suggested, we did the test on the PROD and we are now able to see the Unsubscribe option appearing on the emails.
It appears to be reputation issue in the lower environments.
Thank you very much for your kind support.
Thanks & Regards
Navin M. S.
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Hi @_Manoj_Kumar_ @ @msnavin,
I have also a similar use case, where we have added List-Unsubscribe One Click code in SMTP headers ,but still we are not able to see the "Unsubscribe" link in the Gmail for the test mail sent.
Can you please help here or share your use case details.
Thanks
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