Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

ACC Direct Mail - stuck at "Personalization Pending"

Avatar

Avatar
Validate 1
Level 1
RodneyLewis
Level 1

Likes

0 likes

Total Posts

15 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Give Back
View profile

Avatar
Validate 1
Level 1
RodneyLewis
Level 1

Likes

0 likes

Total Posts

15 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Give Back
View profile
RodneyLewis
Level 1

06-02-2020

Hello,

 

I've created a workflow with a direct mail delivery. I disabled approvals for this workflow, though other workflows in the campaign previously used approvals. I executed the workflow only to see the direct mail extract "flashing" for hours now. (The extract is only 1,000 people.)

 

The journal shows the last activity as "deliveryPaper" Action 'Prepare' performed on delivery...

 

Any idea why my extract file is not being created? 

 

View Entire Topic

Avatar

Avatar
Validate 1
Level 1
RodneyLewis
Level 1

Likes

0 likes

Total Posts

15 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Give Back
View profile

Avatar
Validate 1
Level 1
RodneyLewis
Level 1

Likes

0 likes

Total Posts

15 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Give Back
View profile
RodneyLewis
Level 1

06-02-2020

Here's a snag of the audit log screen: DM_Audit_Log.jpg