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SOLVED

AC in amazon web service, Error WEB-530009 Access denied.

jtander
Level 1
Level 1

Hil,

 

Im trying to acces to AC , Its installed in a windows server 2016 in Amazon web service.

 

When I try to "read" a ".jsp" page it throws this error:

 

WEB-530009 Access denied.

 

It works using "http://localhost:880/nl/jsp/logon.jsp" but 

fails is I try with the publi ip: "http://52.47.182.10:880/nl/jsp/logon.jsp"

 

Thanks.

  

 

 

1 Accepted Solution
Jonathon_wodnicki
Correct answer by
Community Advisor
Community Advisor

Hi,

 

Change the operators' security zone to align to their IP ranges.

This can be accomplished by altering the zone in instance conf or altering the operators to use a more permissive zone. Ideally there is a LAN zone with their IP ranges, and with all operators set to use it.

 

Thanks,

-Jon

View solution in original post

1 Reply
Jonathon_wodnicki
Correct answer by
Community Advisor
Community Advisor

Hi,

 

Change the operators' security zone to align to their IP ranges.

This can be accomplished by altering the zone in instance conf or altering the operators to use a more permissive zone. Ideally there is a LAN zone with their IP ranges, and with all operators set to use it.

 

Thanks,

-Jon

View solution in original post