Workspace - Send file to emails not working? | Community
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Yohan_khan00
Level 3
February 22, 2023
Solved

Workspace - Send file to emails not working?

  • February 22, 2023
  • 1 reply
  • 1178 views

I am trying to send a workspace file to various users that do not have access to Adobe. 

 

I am able to send a file when I select my user name from the dropdown but not when I type in my email. 

Why is this not letting me send the file as an email?

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Best answer by MandyGeorge

Hi @yohan_khan00 - did you hit enter after putting in the email? Try that, it should work.

1 reply

MandyGeorge
Community Advisor and Adobe Champion
MandyGeorgeCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
February 22, 2023

Hi @yohan_khan00 - did you hit enter after putting in the email? Try that, it should work.

    Jennifer_Dungan
    Community Advisor and Adobe Champion
    Jennifer_DunganCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    February 22, 2023

    @mandygeorge beat me to it 😛

     

    Before hitting enter:

     

    After hitting enter:

     

    Each email added needs to be "confirmed" by hitting enter to turn it into a object in the recipients list. I believe this is because you can mix emails with users from the system, so you can't just add a list of emails with semi-colons separating them, you have to confirm each email as a complete object.

      Y
      Yohan_khan00Author
      Level 3
      February 22, 2023

      I cant believe I got stumped on this little thing here. Thank you for identifying the issue and helping me resolve it. 

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