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Why is number of visits different for a segment with hit or visit scope?

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Level 2

I want to measure in how many visits a checkout-button was clicked. To do so, I create a segment:

 

Checkout Button clicked: button name (c03) equals checkout

 

Now I want to calculate the number of visits. I did this for different segment-scopes:

 

# Visits for Segment Checkout Button clicked with Hit Scope: 1001

# Visits for Segment Checkout Button clicked with Visit Scope: 1010

 

If I use different scopes for the segment, the number of visits is different. I was expecting that it would be equal.

 

Why is it different?

 

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1 Accepted Solution

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Correct answer by
Level 8
Level 8

are you using evar or prop? if use evar, it may happen.

maybe somewhere on your webpage are triggering a call with this value persist but no instance.

If add more criteria: c03 instances exist, will you see the same result?

Checkout Button clicked: button name (c03) equals checkout AND Checkout Button clicked: button name (c03) instance exists

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7 Replies

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Level 10

Did you exclude the current day from the reporting period?

 
Best wishes,
Andrey Osadchuk | Launch Inspector, Analytics Connector, Bookmarks

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Community Advisor
Is that "button name (c03)" a prop or eVar? From the "c03" suffix, I assume that it's a prop, but want to verify first.

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Correct answer by
Level 8
Level 8

are you using evar or prop? if use evar, it may happen.

maybe somewhere on your webpage are triggering a call with this value persist but no instance.

If add more criteria: c03 instances exist, will you see the same result?

Checkout Button clicked: button name (c03) equals checkout AND Checkout Button clicked: button name (c03) instance exists

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Level 3
Well **bleep** that may fix one of my issues! Project for Monday morning! Thank you

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Level 10
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