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why cart additions are double than cart cart units?

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Level 6
Level 6
11/14/23 4:47:02 AM

 

 

why cart additions are double than of cart cart units? we set both in add to cart click so I expect both numbers to be almost near.

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Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
11/15/23 9:38:35 PM

Is it possible that your scAdd event is being sent on other calls, ones that aren't calling your custom event?

 

Possibly in a Mobile App? Or maybe an offshoot site? Something that populates into the same suite but maybe uses different code?

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