Expand my Community achievements bar.

SOLVED

What is this error? How do I submit to Adobe Client Care? 'undefined Please submit this error id to Adobe Client Care for further diagnosis: 18bcd313-a3ff-4010-95bd-17b08dd8425e'

Avatar

Level 1
 
1 Accepted Solution

Avatar

Correct answer by
Community Advisor and Adobe Champion

There is an ongoing issue: https://status.adobe.com/

 

But to submit a ticket to client care, you need to be an admin and have access to https://adminconsole.adobe.com/ (the ticketing system is available there, under "Support" menu)

View solution in original post

2 Replies

Avatar

Correct answer by
Community Advisor and Adobe Champion

There is an ongoing issue: https://status.adobe.com/

 

But to submit a ticket to client care, you need to be an admin and have access to https://adminconsole.adobe.com/ (the ticketing system is available there, under "Support" menu)

Avatar

Community Advisor and Adobe Champion

The issue should be resolved now... try again and hopefully this will be working now.