Visits # Different Between Reports

[Former Community Member]

Hello,

I am trying to calculate the Time Spent per Visit for my company's website.

I noticed that the total visits in the following reports differ, why is this?

I am using the same report suite and segment for each.

Site Metrics > Time Spent per Visit

Site Metrics > Visit

Thanks,

John

[Alexis_Cazes_ · Accepted solution]

Hi John,

Here is the documentation for the report Time spent per visit :

http://microsite.omniture.com/t2/help/en_US/reference/index.html#Time_Spent_per_Visit_Report

Notice the following : "This report requires at least two image requests per visit in order to populate data. Visits with a single image request are not included in this report. Meaning, this report will not match the visits report for the same time period. "

So the visits missing in this report should be equal to the bounces I think. (A visit that consists of a single server call. For example, a single page visit is a bounce if a visitor does not interact with the page in a way that sends data to Adobe, such as clicking a link or a video start. If more than a single image request is seen in a visit, a Bounce does not exist. )

You will be able to see total of bounces in the key metrics report.

Best regards.

Alexis Cazes