I only use Adobe Analytics once a month to get the visits & views per page on the Health & Wellbeing page for my line manager. I hadn't run the report since Feb 2020 due to lockdown and not having remote access. Now when I run the report, it will only give me the figures for Oct & Nov but not the months before that, Sept - March 2020.
I get the following error message: No data match these criteria. Please verify the segment, metrics, date range and filters.
The only thing I change when running the report from Oct to Sept is the date range so I don't understand why it's not running the report.
I've not had the issue previously. I'm not great to trouble shoot but have looked at the learning videos but haven't found a solution. I've tried clicking the "Try this in Workspace" button which works for Oct but not Sept - March 2020 again.
I stick to Adobe as I don't really understand the Workspace tool.
Is anyone able to advise?