I only use Adobe Analytics once a month to get the visits & views per page on the Health & Wellbeing page for my line manager. I hadn't run the report since Feb 2020 due to lockdown and not having remote access. Now when I run the report, it will only give me the figures for Oct & Nov but not the months before that, Sept - March 2020.
I get the following error message: No data match these criteria. Please verify the segment, metrics, date range and filters.
The only thing I change when running the report from Oct to Sept is the date range so I don't understand why it's not running the report.
I've not had the issue previously. I'm not great to trouble shoot but have looked at the learning videos but haven't found a solution. I've tried clicking the "Try this in Workspace" button which works for Oct but not Sept - March 2020 again.
I stick to Adobe as I don't really understand the Workspace tool.
Is anyone able to advise?
To verify that the data is really missing:
Are the rows for all 12 months showing up?
If they are showing up in this new dashboard, then it means the dashboard that you're referring to has fixed the date periods within the report tables themselves. I.e. (purple) date ranges have been added to every table. When this is done, Analysis Workspace always reports based on those added date ranges, rather than whatever you choose in your dashboard's date range.