Expand my Community achievements bar.

Join us at Adobe Summit 2024 for the Coffee Break Q&A Live series, a unique opportunity to network with and learn from expert users, the Adobe product team, and Adobe partners in a small group, 30 minute AMA conversations.
SOLVED

Unable to create segment using segment builder

Avatar

Level 1

Hi, I'm unable to create a segment using segment builder. What ever field I use, I get an error message saying "  ERROR An unknown error occurred in retrieving some or all of your data". Can some one help me out on this? Thanks in advance!

Regards,

Vivek

1 Accepted Solution

Avatar

Correct answer by
Level 10

Hi there,

Thanks for reaching out to Adobe Community. 

Are you getting this error on different user logins? Please try another browser and see if you are getting the same error.

Also please go through the below link and see if you are following the steps correctly:

https://marketing.adobe.com/resources/help/en_US/analytics/segment/seg_build.html

Thanks!

View solution in original post

2 Replies

Avatar

Correct answer by
Level 10

Hi there,

Thanks for reaching out to Adobe Community. 

Are you getting this error on different user logins? Please try another browser and see if you are getting the same error.

Also please go through the below link and see if you are following the steps correctly:

https://marketing.adobe.com/resources/help/en_US/analytics/segment/seg_build.html

Thanks!

Avatar

Level 1

Thanks for response Shekhar.

I've tried using different IDs and different browsers. Still the same result.