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Unable to create segment using segment builder

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Level 1

Hi, I'm unable to create a segment using segment builder. What ever field I use, I get an error message saying "  ERROR An unknown error occurred in retrieving some or all of your data". Can some one help me out on this? Thanks in advance!

Regards,

Vivek

1 Accepted Solution

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Correct answer by
Level 10

Hi there,

Thanks for reaching out to Adobe Community. 

Are you getting this error on different user logins? Please try another browser and see if you are getting the same error.

Also please go through the below link and see if you are following the steps correctly:

https://marketing.adobe.com/resources/help/en_US/analytics/segment/seg_build.html

Thanks!

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2 Replies

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Correct answer by
Level 10

Hi there,

Thanks for reaching out to Adobe Community. 

Are you getting this error on different user logins? Please try another browser and see if you are getting the same error.

Also please go through the below link and see if you are following the steps correctly:

https://marketing.adobe.com/resources/help/en_US/analytics/segment/seg_build.html

Thanks!

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Level 1

Thanks for response Shekhar.

I've tried using different IDs and different browsers. Still the same result.