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TrackOffline Data Loss

1982luca
Level 8
Level 8

Hello guys,

Anyone knows the reason why we have data loss with TrackOffline=true?

Thanks

1 Reply
HemanginiS
Level 4
Level 4

Hi @1982luca ,

Do you have timestamp support enabled for your report suite? If it's Timestamps not allowed, then offline hits will be discarded from reporting.
Here is how you can check this setting: https://experienceleague.adobe.com/docs/analytics/admin/admin-tools/timestamp-optional.html?lang=en#....