Tracking returning visitors that carried out a behaviour (possibly) outside the date range

[Max_kinden]

Hello,

Before I go on, this is tricky to explain so please bear with me!

So.... here is the scenario I am trying to record monitor....

1) User visits page A (e.g. product)

2) User does not visit page B (e.g. purchased)

3) User returns to the website and visits page C (e.g landing page)

My aim is to find out how many users visited a specific product page, did not purchase the product, and then returned to the website (this either in the same visit or in a future one). Though this is easy to create as a segment..... I have found myself restricted to the date range in the top right of the freeform table.

What I would like to do is only have step 3 driven by the date range in the top right and have steps 1-2 having occurred within the last 30 days of the day on which step 3 happened.

Hope I have made myself clear... if not... please do ask questions!

Thanks in advance,

Max

[Gigazelle]

If you already have the segment created, put the date range in the upper right to how far you want to look back, then use the date component in workspace as a dimension to only display the range you want to look at.

[Max_kinden]

Hi Gigazelle,

Not quite sure I follow.

However, I've had another stab at it and the below MIGHT do what I want it to do...

Am I correct in saying that the above segment is looking at all customers that visit "PAGE A" in the last 30 days and then visited "PAGE B" yesterday only?

Thanks,

Max

[Gigazelle]

Change the 'And' dropdown between the two segments to say 'Then', and you'd be golden.

[Max_kinden]

Fantastic! To trend this data over time is it just a case of having to amend the segment over and over again? Is there a faster way?

[Gigazelle · Accepted solution]

You could create a whole bunch of custom date ranges (relative to current day), then put those in a bunch of segments, then use each segment as a separate line item in your workspace. It would be a lot of work up front, but once you have the number of days you want to trend, it would work from then on out.

[Max_kinden]

Not ideal... but certainly a workaround, thanks Gigazelle!