Should session refresh be checked to override last-touch channel?

[mac28]

Hi All,

I'm currently working on implementing marketing channels for our organization & lately we have noticed that 'session refresh' share goes beyond 20% of the overall traffic.

We are also taking few measures to correct our internal filters and processing rules. But, for this case, should session refresh channel be checked to override last-touch channel which could be causing it to inflate?

If not, then what could be the reason for the higher number of session refresh? We have a lot of sites with different domains like: abc.com/ca, abc.com/ch, abc.com/de & there is cross pollination between them. It could be one of the potential reason but not likely to be true.

Thanks

M

[stevenh20009827 · Accepted solution]

M,

If you have session refresh marked to override you will see an influx in traffic.

I think pulling raw data to see where you are getting the most of these is going to be the best way to determine where they are coming from and why.

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clientcare@adobe.com

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Thanks,

Steven Hofheins | Adobe Support