Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Coffee Break: Join us on Wednesday, April 5th at 10am PT to chat with Ben Gaines, Director of Product Management for Adobe Analytics. Ben will be online to answer your Analytics and Adobe Summit questions.

Segment is returning too many subclasses


Level 3
Level 3

We classify our product data into classes and subclasses. Currently, we have hundreds of subclasses. I built a segment to only display data for 21 subclasses, but all of the subclasses are displayed when I generate the report. 

This is a snap shot of the last seven dimensions (subclass) in the segment I built:



But, you can see the workspace report returns 1,612 subclasses and I was only expecting 21 subclasses.



How can I include only the 21 subclasses I need and exclude all the rest?


Thank you for consideration,



3 Replies


Level 7

@I-5  Which container you are using in your segment definition ? Can you check the sane using 'Hit' container ?


Level 3
Level 3

Thank you for responding. We are using the Hit container.




Community Advisor

Hi so I think part of the problem is that you are basically trying to identify subclass with a purchase/order event.

I am also guessing a user can when purchasing order more than i subclass type at a time if yes then you are seeing the cross sell items as well. Do you also happen to track a transaction id?


What you could try and do is modify your segment and do a product/subtype report. Basically just have subtypes remove order event from within segment.


then use the actual event KPI purchase/order. list it and have event as metric


subtype 1     5 purchases

subtype 2     2 purchases

subtype 3     1 purchases

subtype 4     8 purchases

subtype 5     6 purchases



good luck