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SOLVED

Segment collecting data in Audience library

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Level 2

Hello.

Seven days ago I imported two segments from analytics to the audience library to be used in Target.

A week after the current size is still prompting Collecting data.

Can anyone explain what this precisely means?

collectindata.png

Thanks!

1 Accepted Solution

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Correct answer by
Level 1

Hi Andrey, 

 

According to the article that you mentioned, it says that you should wait 3 days to appear the audience, but Andreas, mentioned that it happened more than 7 days.

 

I am experiencing a similar issue, where I exported an audience from Adobe Campain for more than 7 days, and I can see that there is population in the audience, but in the UI I can still see: "collecting data" 

 

Have you found the solution to this? 

 

Kind regards,

 

Ivan.- 

View solution in original post

2 Replies

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Community Advisor

Hey Andreas,

Jantzen Belliston perfectly explained the "collecting data" status in this post >> Why is my historical audience showing as "collecting data"?

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Correct answer by
Level 1

Hi Andrey, 

 

According to the article that you mentioned, it says that you should wait 3 days to appear the audience, but Andreas, mentioned that it happened more than 7 days.

 

I am experiencing a similar issue, where I exported an audience from Adobe Campain for more than 7 days, and I can see that there is population in the audience, but in the UI I can still see: "collecting data" 

 

Have you found the solution to this? 

 

Kind regards,

 

Ivan.-