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SOLVED

Scheduled ReportBuilder File Format + Mobile

jay_patel
Level 2
Level 2

Hi,

I've created a daily reoccurring report via RB and would like to send it in a PDF format. Many of the recipients would be viewing this report/email on a mobile device, however when i test sending it/opening it via mobile no file is present. Seems I'm only able to open it via a desktop/laptop. Any ideas on how i could embed the report in an email or have a file present to open it.

1 Accepted Solution
Nikhil_Bisne
Correct answer by
Level 8
Level 8

Hi Jay,

 

Can you please check and confirm if indeed there is no attachment present on your email. It could be a setting on your phone or with email configuration server since you can see the email attachment on your desktop/laptop but not on a handheld device. Please check for this behavior on another phone and let us know your findings.

 

Thanks

Nikhil

View solution in original post

1 Reply
Nikhil_Bisne
Correct answer by
Level 8
Level 8

Hi Jay,

 

Can you please check and confirm if indeed there is no attachment present on your email. It could be a setting on your phone or with email configuration server since you can see the email attachment on your desktop/laptop but not on a handheld device. Please check for this behavior on another phone and let us know your findings.

 

Thanks

Nikhil

View solution in original post