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SOLVED

SC New Interface

PeterZH12
Level 3
Level 3

Just saw the new release note. All I want to say is Thank Goodness! The nightmare is about the end!

1 Accepted Solution
jcaponi
Correct answer by
Level 2
Level 2

New interface is much improved, thanks. Like the Favorites

View solution in original post

8 Replies
Gigazelle
Employee
Employee

Thanks for the feedback Peter! I was just about to create a new thread asking what the community thought of the new menu.

What is everyone's thoughts regarding the new UI improvements? What's working for you, and what's not?

matthew_engelha
Level 1
Level 1

Would enjoy it a lot more if it hadn't landed as a "surprise" overnight.

 

As a premium tool, Adobe should be more professional about this, and give clients the opportunity to upgrade at their pace. I'm in the middle of a reporting cycle for a client, for example, and now is a very, very bad time to just drop this.

 

Another major step backwards (and proof Adobe didn't do enough regression testing), date range selections don't persist across reports.  Eg. I click the visits report and select the first 6 months of the year, but when i click to the pages report it resets back to the current month.  This is a massive hindrance, as I now need to reset date range EVERY time I change reports.

 

Very, very sloppy work Adobe.

JillsMatthew
Level 4
Level 4

Overall - 'Frequent reports' and 'Report History' are really helpful, otherwise, for me it is the same effort to access reports (or may be one additional click to open 'View All Reports' screen). 

It would have been better if you continue to display Admin options in report search results. 

Now if I want to see 'Classification Importer' or 'Scheduled reports' or anything like that, I have to navigate through the entire menu.

Very inconvenient!!! I was just getting used to the search feature for accessing these sad

Please - at least bring back these for Admin users

Thanks

brian_au
Level 9
Level 9

Hi Matthew,

I feel Adobe Product Management did actively try to give users a fair heads up on this release of the navigation UI. Ben Gaines outlines some of the efforts in his blog post on the release: http://blogs.adobe.com/digitalmarketing/analytics/welcome-new-adobe-analytics-navigation/. If there are other ways or communication channels that could have been more effective for your team; I would encourage continuing to provide feedback to Product Management. You are right that there was no way to opt out or delay an upgrade to the new UI. Advance outreach on the UI 9/18 update included:

Also in my experience date range selections do persist from report to report via navigation using the new 'View All Reports' UI (along with segments and metric selections). I would recommend reaching out to Adobe Customer Care with reproducible steps as I do not believe that should be the case and any edge cases should be reviewed.

Best,

Brian

richard_h1
Level 6
Level 6

There are many usability improvements for the 'Average user' however for your Power/Admin users these changes make things worse:

  • The search option which is the most used item in the menu has been hidden and is 1 click away.
  • The search option no longer searches through admin options.
  • Frequently accessed items such as 'Report Suites' were easily accessed before but it's now 3 clicks away.

Hopefully this is fixable and Adobe will make the needed changes.

jcaponi
Correct answer by
Level 2
Level 2

New interface is much improved, thanks. Like the Favorites

View solution in original post

margot_matthews
Level 1
Level 1

Agreed. I appreciate a site/nav being designed 'mobile first', but I personally only use Adobe Analytics on a mobile device in a desperate situation where I'm nowhere near a computer but need to provide data ASAP. The constant clicking to even open the nav, and needing to click into every menu and submenu is incredibly inefficient. 

These new features are probably nice for light users who only need to access a handful of reports, but for analysts - who are the heavy users - we're regularly navigating through all the reports we have, not just five. These 'improvements' are making it more difficult to navigate and we just end up wasting time and growing increasingly frustrated. 

I just miss that fly-out nav so much.

JillsMatthew
Level 4
Level 4

Hi Richard,

You can launch the search box from any report/page by simply hitting "/" key
However, not including admin options in the search results is still a major concern.