Hi - I always understood the "Timeout (ms)" Adobe Target option in DTM
to be the amount of time to wait for Target to respond before bailing,
however when I view the console log I see: SATELLITE: Test & Target:
bailing after 1500ms on every request although the mbox has executed
successfully. Moreover I have found that by reducing the default 1500ms
to 500ms improves the page rendering performance. Currently this feature
only appears to cause latency - so what is this option for?thanks,
Richard
Hi Nikhil, Yes it's just Chrome - we've had this problem for several
months now so we're using Google Experiments for redirect tests now. We
understand that there will always be an element of page rendering with a
redirect however it's so bad in Chrome that you can't use it as it would
invalidate test results. You can see for yourself here and compare with
Chrome and Firefox: http://www.avg.com/us-en/tnt-qa?q=u Richard
Hi - we've noticed that redirect tests no longer work properly with the
Chrome browser - the latency is so bad it's unusable. We never had this
problem in the past, so wondering is anyone else has this problem?thank
you, Richard
Hi - you can see from the attached files that I've removed a button
using the editor and when published it's still there. I've used both the
hide and remove option and neither work. However I've observed that this
behavior is inconsistent as other buttons on the page do disappear. The
button that doesn't disappear is inside an HTML table so it makes me
think Standard has an issue with tables.
Hi - anyone else having issues with Target Standard? We spent a good
amount of time implementing this and have found it completely unusable
due to the amount of bugs. The 2 primary issues we have right now that
is preventing us from using it are;1) The hide/remove feature doesn't
work in many scenarios. For example if I want to remove a button from a
page sometimes it works but many times it doesn't. Is Target Standard
incompatible with certain HTML, for example tables?2) Editing tests is
not po...
Hello - we've tried passing mboxSession through the URL and we can see
the session ids are synced however it doesn't stitch together the
visitor's session across browsers, therefore conversion are not
recorded. We have tested this for many hours going between 2 browsers
and nothing seems to work. So either there is a bug or this
functionality isn't possible. Unfortunately Adobe's documentation is
very poor with slightly more advanced topics so it's hard to know.
..only just saw your response; so basically we want to run a test that
spans 2 browsers which means the pcID changes. We've tried various
approaches but the online documentation is lacking. I've recently
spotted the below in the Adobe documentation and it sounds like one of
these approaches might do it. Assuming one of these is the right
approach, can you give an example of how you'd specify the
visitor/session id across browsers? thanks,
-----------------------------------------------------Adva...
Hi - we have a test that spans 2 different browsers - the 1st is IE that
powers a desktop application and the 2nd is the user's default browser.
The test starts inside IE and finishes on the user's 2nd browser. We've
read all the documentation that is available (which isn't much) for
doing this kind of stuff and we're tried every permutation of setting
mBoxSession, mBoxPC and nothing seems to work. At best the functionality
seems to work intermittently. When the user's pcID and session ID are
ma...
Hi - this extract is taken from the online documentation: “Ad Hoc
Analysis has the unique ability to report different allocations for
conversion variables: the default allocation, last allocation, and
linear allocation. If Ad Hoc Analysis is your organization's primary
reporting tool, having all conversion variables set to first allocation
gives you all available allocation values.”However when I view First
touch evar with linear, participation, recent and the default allocation
- all values are...
There are many usability improvements for the 'Average user' however for
your Power/Admin users these changes make things worse:The search option
which is the most used item in the menu has been hidden and is 1 click
away.The search option no longer searches through admin
options.Frequently accessed items such as 'Report Suites' were easily
accessed before but it's now 3 clicks away.Hopefully this is fixable and
Adobe will make the needed changes.
The online documentation and training material needs major improvement.
Most of the training videos are outdated and the documentation is
lacking key information - see attached screen shot taken from Enterprise
TV for "new user orientation" - how many years outdated is this?? There
have been occasions when I request missing documentation information via
Client Care and the response is to pay for consultancy services which
doesn't seem acceptable. The training content and documentation
available ...
We've tried to implement this via a plugin but it doesn't work
correctly. This would be an insightful feature and something that's been
available from Google for a while.
I never know which project I'm supposed to open - the autosaved or not.
Just save it and maintain the original project name. The autosaved
projects creates a confusing mess of duplicate projects.
It's too easy to delete tabs and entire projects. I've just had an
entire project with hours of work removed without even a prompt. Ideally
there should be a recycle bin for Discover projects.
Currently there's no usable way to have your Target test results emailed
for review on daily/weekly basis. I've tried to do this via;
SiteCatalyst, Discover and Report Builder and the end result is always
something that is unreadable in Excel. I feel this could be fixed if
SiteCatalyst didn't only email you the top five results when you
break-down a report and then schedule for emailing - we always have more
than 5 tests/campaigns running, otherwise the emailed presentation
format is good.Please...
When you break-down props and evars by other props and evars you need to
know/remember what the applicable/allowed evars and props are. In my
experience we show users some new cool tracking we've implemented but no
one remembers how to break them down by the other specific evar or prop
as they just see a load of sub-menus which confuses them. SOLUTION:
Within the SiteCatalyst interface you create relationships between
evars/props which would appear in a common break-downs contextual menu.
This w...
Hi - there's no one single place to ask questions related to Adobe
products, such as; SiteCatalyst, Test& Target, Discover etc. It would be
VERY useful to ask/answer questions with other Adobe product users which
in turn would mean fewer client care requests for Adobe. I believe the
Adobe Community forums is the answer but I don't think many people know
about it because there's very little activity. My suggestion would be to
have links in the footer and other prominent places of; SiteCatalyst,
T...
Regarding Twitter @AdobeMktgCare - I've "tweeted" twice and never
received a reply. The default response/solution from Client Care seems
to be: deleted cache and cookies and try again. The support is so bad
that when I encounter problems I don't submit them as I know the
reposnse will be nonsensical. What would be usful if there was somewhere
we can see the known issues that have been reported/being worked on -
this would also save Client Care resources.
This has always been the case. The data doesn't make sense and it
doesn't work on most pages, in addition I have to change my browser to
get it to work. Why should I have to pay for Crazy Egg for something my
Adobe $$$ should be paying for?
SiteCatalyst is extremely buggy when using Chrome yet Chrome has nearly
30% market share. I don't want to be using 2 web browsers all the time
so please fix this. Try making a data warehouse>create a
segment>advanced delivery options using Chrome - it's a joke.
