richard_h1

Adobe Experience Manager

Adobe Campaign Classic

Adobe Campaign Standard

Adobe Experience Platform

Adobe Analytics

Adobe Audience Manager

Adobe Target

Adobe Experience Cloud

Adobe I/O Cloud Extensibility

Adobe Advertising Cloud

Marketo

Magento

Adobe Creative Cloud

Adobe Document Cloud

Workfront, an Adobe company

since

‎10-12-2019

Level 5

DTM: Target: Timeout - Dynamic Tag Management

Hi - I always understood the "Timeout (ms)" Adobe Target option in DTM to be the amount of time to wait for Target to respond before bailing, however when I view the console log I see: SATELLITE: Test & Target: bailing after 1500ms on every request although the mbox has executed successfully. Moreover I have found that by reducing the default 1500ms to 500ms improves the page rendering performance. Currently this feature only appears to cause latency - so what is this option for?thanks, Richard

1.2K

Re: Anyone else having problems with redirect tests? - Adobe Target

Client Care couldn't help. Do Adobe intend fixing this?

1.2K

Re: Anyone else having problems with redirect tests? - Adobe Target

We've had a ticket open for while but it's not moving anywhere: 150219-000039

1.2K

Re: Anyone else having problems with redirect tests? - Adobe Target

Hi Nikhil, I've lost track of all of Adobe's name changes we're using the old/original version 🙂

1.2K

Re: Anyone else having problems with redirect tests? - Adobe Target

Hi Nikhil, Yes it's just Chrome - we've had this problem for several months now so we're using Google Experiments for redirect tests now. We understand that there will always be an element of page rendering with a redirect however it's so bad in Chrome that you can't use it as it would invalidate test results. You can see for yourself here and compare with Chrome and Firefox: http://www.avg.com/us-en/tnt-qa?q=u Richard

1.2K

Anyone else having problems with redirect tests? - Adobe Target

Hi - we've noticed that redirect tests no longer work properly with the Chrome browser - the latency is so bad it's unusable. We never had this problem in the past, so wondering is anyone else has this problem?thank you, Richard

4.7K

Re: Target Standard - completely unusable - Adobe Target

UPDATE: this has been escalated to the Adobe engineering department - so I'm hoping this will be fixed shortly.

1.5K

Re: Target Standard - completely unusable - Adobe Target

Hi - you can see from the attached files that I've removed a button using the editor and when published it's still there. I've used both the hide and remove option and neither work. However I've observed that this behavior is inconsistent as other buttons on the page do disappear. The button that doesn't disappear is inside an HTML table so it makes me think Standard has an issue with tables.

1.5K

Target Standard - completely unusable - Adobe Target

Hi - anyone else having issues with Target Standard? We spent a good amount of time implementing this and have found it completely unusable due to the amount of bugs. The 2 primary issues we have right now that is preventing us from using it are;1) The hide/remove feature doesn't work in many scenarios. For example if I want to remove a button from a page sometimes it works but many times it doesn't. Is Target Standard incompatible with certain HTML, for example tables?2) Editing tests is not po...

2.2K

Re: mboxPC/pcid functionality doesn't appear to work - Adobe Target

Hello - we've tried passing mboxSession through the URL and we can see the session ids are synced however it doesn't stitch together the visitor's session across browsers, therefore conversion are not recorded. We have tested this for many hours going between 2 browsers and nothing seems to work. So either there is a bug or this functionality isn't possible. Unfortunately Adobe's documentation is very poor with slightly more advanced topics so it's hard to know.

1.6K

Re: mboxPC/pcid functionality doesn't appear to work - Adobe Target

..only just saw your response; so basically we want to run a test that spans 2 browsers which means the pcID changes. We've tried various approaches but the online documentation is lacking. I've recently spotted the below in the Adobe documentation and it sounds like one of these approaches might do it. Assuming one of these is the right approach, can you give an example of how you'd specify the visitor/session id across browsers? thanks, -----------------------------------------------------Adva...

1.6K

mboxPC/pcid functionality doesn't appear to work - Adobe Target

Hi - we have a test that spans 2 different browsers - the 1st is IE that powers a desktop application and the 2nd is the user's default browser. The test starts inside IE and finishes on the user's 2nd browser. We've read all the documentation that is available (which isn't much) for doing this kind of stuff and we're tried every permutation of setting mBoxSession, mBoxPC and nothing seems to work. At best the functionality seems to work intermittently. When the user's pcID and session ID are ma...

2.8K

Ad hoc analysis conversion variable allocation - Adobe Analytics

Hi - this extract is taken from the online documentation: “Ad Hoc Analysis has the unique ability to report different allocations for conversion variables: the default allocation, last allocation, and linear allocation. If Ad Hoc Analysis is your organization's primary reporting tool, having all conversion variables set to first allocation gives you all available allocation values.”However when I view First touch evar with linear, participation, recent and the default allocation - all values are...

793

Re: SC New Interface - Adobe Analytics

There are many usability improvements for the 'Average user' however for your Power/Admin users these changes make things worse:The search option which is the most used item in the menu has been hidden and is 1 click away.The search option no longer searches through admin options.Frequently accessed items such as 'Report Suites' were easily accessed before but it's now 3 clicks away.Hopefully this is fixable and Adobe will make the needed changes.

1.0K

Re: RegEx need to be supported in segmentation - Adobe Analytics

It would be a big time saver to be able to use special charachters when building segments -for example the wildcard charachter: (*)

14.4K

Improve documentation and training material - Dynamic Tag Management

The online documentation and training material needs major improvement. Most of the training videos are outdated and the documentation is lacking key information - see attached screen shot taken from Enterprise TV for "new user orientation" - how many years outdated is this?? There have been occasions when I request missing documentation information via Client Care and the response is to pay for consultancy services which doesn't seem acceptable. The training content and documentation available ...

3.5K

Re: Promote the Adobe Community forums - Community Help and Feedback

Awesome! Thanks.

3.5K

Re: Attribution modeling - Adobe Analytics

We've tried to implement this via a plugin but it doesn't work correctly. This would be an insightful feature and something that's been available from Google for a while.

13.7K

Remove "(autosaved)" projects - Discover/ Ad hoc analysis - Adobe Analytics

I never know which project I'm supposed to open - the autosaved or not. Just save it and maintain the original project name. The autosaved projects creates a confusing mess of duplicate projects.

767

Re: Schedule Target Reports by Email - Adobe Target

+ in addtion there's no usable way to keep an eye on mbox server calls. There should be a report available that can be scheduled by email.

1.6K

Recycle bin for deleted Discover projects - Adobe Analytics

It's too easy to delete tabs and entire projects. I've just had an entire project with hours of work removed without even a prompt. Ideally there should be a recycle bin for Discover projects.

799

Schedule Target Reports by Email - Adobe Target

Currently there's no usable way to have your Target test results emailed for review on daily/weekly basis. I've tried to do this via; SiteCatalyst, Discover and Report Builder and the end result is always something that is unreadable in Excel. I feel this could be fixed if SiteCatalyst didn't only email you the top five results when you break-down a report and then schedule for emailing - we always have more than 5 tests/campaigns running, otherwise the emailed presentation format is good.Please...

1.8K

Conversion and Traffic variables to be correlation aware - Adobe Analytics

When you break-down props and evars by other props and evars you need to know/remember what the applicable/allowed evars and props are. In my experience we show users some new cool tracking we've implemented but no one remembers how to break them down by the other specific evar or prop as they just see a load of sub-menus which confuses them. SOLUTION: Within the SiteCatalyst interface you create relationships between evars/props which would appear in a common break-downs contextual menu. This w...

2.0K

Promote the Adobe Community forums - Community Help and Feedback

Hi - there's no one single place to ask questions related to Adobe products, such as; SiteCatalyst, Test& Target, Discover etc. It would be VERY useful to ask/answer questions with other Adobe product users which in turn would mean fewer client care requests for Adobe. I believe the Adobe Community forums is the answer but I don't think many people know about it because there's very little activity. My suggestion would be to have links in the footer and other prominent places of; SiteCatalyst, T...

3.6K

Re: Wait times for Client Care chat or phone support are > 20 minutes on average now - Please improve! - Adobe Experience Cloud

Regarding Twitter @AdobeMktgCare - I've "tweeted" twice and never received a reply. The default response/solution from Client Care seems to be: deleted cache and cookies and try again. The support is so bad that when I encounter problems I don't submit them as I know the reposnse will be nonsensical. What would be usful if there was somewhere we can see the known issues that have been reported/being worked on - this would also save Client Care resources.

4.7K

Click Map is rubbish - please replace/fix it. - Adobe Analytics

This has always been the case. The data doesn't make sense and it doesn't work on most pages, in addition I have to change my browser to get it to work. Why should I have to pay for Crazy Egg for something my Adobe $$$ should be paying for?

8.3K

Processing rules - support Products variable - Adobe Analytics

As a basic measure it would be very useful to be able to set the product key/name, as in s.products=";iPod";

1.5K

Re: Make SiteCatalyst compatible with Chrome!!! - Adobe Analytics

I should also add that Test& Target doesn't work with Chrome either. Does QA exist at Adobe?

1.5K

Make SiteCatalyst compatible with Chrome!!! - Adobe Analytics

SiteCatalyst is extremely buggy when using Chrome yet Chrome has nearly 30% market share. I don't want to be using 2 web browsers all the time so please fix this. Try making a data warehouse>create a segment>advanced delivery options using Chrome - it's a joke.

1.5K