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Employee Advisor

In an ongoing effort to address some of the more common issues asked by users to Customer Care, we have identified the following question as one that many users may find valuable:

What are some troubleshooting resources I can use for Report Builder?

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Employee Advisor

A list of troubleshooting tips and root causes of issues can be found in Report Builder Help:

https://marketing.adobe.com/resources/help/en_US/arb/troubleshoot.html

If there are any troubleshooting components not included here, please add to this thread and we can have them added.

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Correct answer by
Employee Advisor

A list of troubleshooting tips and root causes of issues can be found in Report Builder Help:

https://marketing.adobe.com/resources/help/en_US/arb/troubleshoot.html

If there are any troubleshooting components not included here, please add to this thread and we can have them added.

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Employee Advisor

Just a correction...

(indeed, it is looking for "" but v5.1 serialized "||_"

For the above line, there a closing bracket missing and, the quotes, I believe should contain an underscore :)