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SOLVED

Report Suite Dropdown Missing on Multiple Pages

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Level 2

When going to the Tools > Data Warehouse page or the Admin > Exclude By IP page, we no longer see the report suite dropdown in the top right of the page. This prevents us from knowing what report suite we are using and changing to others. Is this a known issue currently?

 

Missing Report Suite Dropdown - Data Warehouse.jpg

 

 

Missing Report Suite Dropdown - Exclude by IP.jpg

1 Accepted Solution

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Correct answer by
Community Advisor

Dear @KyleViz ,

Seems like a cache issue or a bug.

Try clearing your cache and loading it in an incognito to verify. If it is still persisting, raise a ticket with Customer Care.

Thank You, Pratheep Arun Raj B (Arun) | NextRow DigitalTerryn Winter Analytics

 

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4 Replies

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Level 5

Thank you, thought I was going mad in not seeing an obvious way to select the report suite for a data warehouse request when I was sure i'd done so previously !. 

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Level 5

Showed up for me the following day .. so suspect Adobe spotted and fixed.
ps. Had tried across multiple devices/browsers.

Avatar

Correct answer by
Community Advisor

Dear @KyleViz ,

Seems like a cache issue or a bug.

Try clearing your cache and loading it in an incognito to verify. If it is still persisting, raise a ticket with Customer Care.

Thank You, Pratheep Arun Raj B (Arun) | NextRow DigitalTerryn Winter Analytics

 

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Level 2

It is thankfully showing for me this morning without having done anything.