Expand my Community achievements bar.

Join us January 15th for an AMA with Champion Achaia Walton, who will be talking about her article on Event-Based Reporting and Measuring Content Groups!
SOLVED

report builder

Avatar

Level 1

I got this error:

---------------------------

Report Builder

---------------------------

The user Login process was unsuccessful, an invalid company was specified.

---------------------------

OK  

---------------------------

Please help how to fix it?

1 Accepted Solution

Avatar

Correct answer by
Level 10

If you or anyone else is still experiencing this issue, please contact customer care so they can help you clear up any authentication issues.

View solution in original post

7 Replies

Avatar

Level 1

Nobody can tell you anything without proper system info or other technical details. We don't even know what program or service you are referring to.

Mylenium

Avatar

Level 1

Hi, sorry.. im using Adobe Report Builder v5.0.50 add-in for Microsoft Excel..

When I try to login to Report Builder I see the following error: 

error.JPG

Please help

Avatar

Employee

Musa38354026 I am sorry but what specific Adobe software or service is your inquiry in reference to?

Avatar

Level 1

Hi Jeff, this is referred to Adobe Analytics.

I just realized there's a post similar as mine but the issue is not resolved. Perhaps this post could give someone an idea what issue I'm currently facing: Adobe Analytics

Let me know if you have any other questions

Avatar

Employee

Thank you Musa38354026 I have moved your discussion to the Adobe Analytics forum.  The community in this forum will be more familiar with the topic of your inquiry.

Avatar

Level 1

Thank you Jeff.

Please let me know if there's any solution to this.

Avatar

Correct answer by
Level 10

If you or anyone else is still experiencing this issue, please contact customer care so they can help you clear up any authentication issues.