Expand my Community achievements bar.

Join us for the next Community Q&A Coffee Break on Tuesday April 23, 2024 with Eric Matisoff, Principal Evangelist, Analytics & Data Science, who will join us to discuss all the big news and announcements from Summit 2024!
SOLVED

Referring domain traffic from the primary domain traffic?

Avatar

Level 2

Working on a report suite for a fairly low traffic website for a client.  For this question - lets say the website is www.helloworld.com.

So when i go to my referring domains tho - I'm seeing a decent chunk of traffic being referred FROM www.helloworld.com TO www.helloworld.com

I broke it down by link and id say 75% of the traffic is just someone clicking back to the homepage but I would assume this still shouldnt be counted as a new "visit"?  

How can I filter this out so it doesn't continue showing up in our reports?

1 Accepted Solution

Avatar

Correct answer by
Community Advisor
  1. Select the filter next to Referring Domain segment in freeform table
  2. Go to advanced and in the always exclude items box enter your referring domain address (www.helloworld.com) and ENTER then Apply.

you won't see that domain data in the report.

View solution in original post

5 Replies

Avatar

Correct answer by
Community Advisor
  1. Select the filter next to Referring Domain segment in freeform table
  2. Go to advanced and in the always exclude items box enter your referring domain address (www.helloworld.com) and ENTER then Apply.

you won't see that domain data in the report.

Avatar

Level 4

In a case like this, does the www. need to be included or can the exclusion just be helloworld.com? 

Avatar

Community Advisor

@tomwr It's what exactly you are getting in the referring domain. But you usually get referring domain as google.com or duckduckgo.com. So, helloworld.com is enough.

Avatar

Community Advisor

There are 2 places to define internal traffic... just excluding it from your freeform reports as suggested above is still going to cause issues with your Referrers and Marketing Channel Reports... 

 

The first place you want to look is in your Report Suite settings

 

Edit Settings > Internal URL Filters

 

Jennifer_Dungan_0-1682017874742.png

 

 

The filters here are contains...  so just add a filter for "helloworld.com"  (you don't need the www. this will cover every variant of helloworld.com - http://helloworld.com, https://helloworld.com, http://www.helloworld.com, https://www.helloworld.com, https://subdomain.helloworld.com, etc)

 

If you have an entry for "." remove that... (but it doesn't sound like you do, since that should treat everything as internal)

 

Add all domains that are tracked in your suite

 

 

Next, there is also a place in Adobe Launch to make sure that internal links don't trigger "exit" links.

 

In your Adobe Analytics extension, you need to go to the Link Tracking section, and add your domain(s) here (again, you don't need "www." - just helloworld.com is fine)

Jennifer_Dungan_2-1682018024718.png

 

 

This is the proper way to ensure that your internal domains do not count as referrers and do not trigger unnecessary exit link tracking on every internal reference.

 

Avatar

Level 1

 

To refer traffic from one domain to another without making it count as a new visit, you can use a technique called "cross-domain tracking." This technique is commonly used by website owners who have multiple domains or subdomains and want to track user activity across all of them.

To implement cross-domain tracking, you need to use the same Google Analytics tracking code on both domains. You also need to set up cross-domain tracking by adding some additional code to your tracking code. Login hub This code tells Google Analytics to treat clicks between the two domains as part of the same session.

Here are the steps to implement cross-domain tracking:

  1. Set up Google Analytics tracking code on both domains.
  2. Add the following code to the tracking code on the first domain:

 

arduino

 

 

 

ga('create', 'UA-XXXXX-Y', 'auto', {'allowLinker': true}); ga('require', 'linker'); ga('linker:autoLink', ['example.com']);

 

 

Replace UA-XXXXX-Y with your own Google Analytics tracking ID, and replace example.com with the domain name of the second domain.

  1. Add the following code to the tracking code on the second domain:

 

arduino

 

 

 

ga('create', 'UA-XXXXX-Y', 'auto', {'allowLinker': true}); ga('require', 'linker'); ga('linker:autoLink', ['firstdomain.com']);
 

Replace UA-XXXXX-Y with your own Google Analytics tracking ID, and replace firstdomain.com with the domain name of the first domain.

Once you've added this code, Google Analytics will be able to track user activity across both domains, and clicks between the two domains will be treated as part of the same session. This means that users will not be counted as new visitors when they move from one domain to the other.