Query Regarding - Not able to view the report suites which I created in Sandbox.

[SrividyaVenkat]

Hi All, 

In Sandbox, I created 2 report suites but, I am unable to view in my login. Whereas, it is visible in my colleague's login. Though both the report suites where created by me. Please refer the screenshots below. 

What could be the reasons where I am not able to view the created report suites?

[Harveer_SinghGi1 · Accepted solution]

Hi @SrividyaVenkat ,

It looks like a permissions issue. Most probably you are part of an Adobe Analytics Product Profile that provides access to selective report suites does not auto-include all current and new report suites in it. If that is the case then any newly created report suites will have to be added to your permissions list for you to access them. Your colleagues might be part of a separate AA Product Profile which auto-includes all new report suites.

Please check your permissions via Adobe Admin console or work with your organization's Admin.

Cheers!

[Jennifer_Dungan]

I agree with @Harveer_SinghGi1, this is likely a permission issue.

This is one oddity with the way that permissions are set up in Adobe... If your account is set up with "curated report suite access" (i.e. you have access to A, B, D, G, etc.) but have been granted permissions to create suites, you won't be able to see them until those suites are added to your account.

Most likely you have curated permissions, whereas your colleague likely has "All Report Access", meaning that all newly created suites are immediately available to them.

If you are working with Admin privileges, you should see about making sure your account is likewise set up for all suites, dimensions and metrics, etc.  If there are in fact suites that you should not be able to access, then you will have to make sure you work with your admin to grant access to new suites every time you create one.

[SrividyaVenkat]

Hi Jennifer, what if those report suites are created by me and yet, am not able to view it ?

[Harveer_SinghGi1]

Hi @SrividyaVenkat ,

If you have a curated report suite access as @Jennifer_Dungan mentioned then it won't matter if the report suite is created by you or not. To get access to any report suite it has to be added to list of report suites that you can access through Adobe Admin Console.

An Adobe Product Profile is used to manage what kind of permissions the users will get when added to this product profile. Among lot of other permissions report suites access is also managed through these product profiles in one of these two ways,

Auto Include - On: This will add all report suite into the included list and when new report suites become available, in this section, they will automatically get included for the product profile.

Auto Include - Off: This allows to grant curated report suite access by adding only required report suites to the included list. When new report suites become available, in this section, they need to be manually included for the product profile.

Creating a report suite does not automatically give you access to that report suite. To get access to a newly created report suite (created by either you or anybody else), you need to be either part of atleast one of the product profiles with report suites permission set as "Auto Include - On" or you need to add the new report suite to list of curated report suites for you through an existing or new Adobe Analytics Product Profile which to which you are added as a user. If you a Admin or higher in Adobe Admin Console you should be able to manage this permission yourself for your account. If not, then reach out to one of the Admins to get help on this.

Cheers!

[Jennifer_Dungan]

Yup, what @Harveer_SinghGi1 said.

Creating a suite does not automatically grant you access to see it. Curated Access will prevent you from accessing anything but the specific suites that you were granted access to. It's only if you have "auto include" on, which grants you access to see everything will you see the new suites that you create.

In my org, I basically have 4 main "groups" for permissions.... "All Access" which is core people (like admins, our data team who need access to everything, etc) have "auto include", then I have the next two main groups "Prod Access" and "Dev/QA Access" (which as stated, include all our prod suites and all our testing suites - everyone gets Prod, people who need access to the testing sites get that group - these are curated)... then the last group I have is the Web Services account, which is limited to Admins only (so again, this is auto include, as no one outside of the all access will ever have it, but not all core people need access to these services...