There are two scenarios that come to mind:
Thanks for your reply Hyder.
I further breakdown by "Referrer" and it has the same count as "Referring URL".
It is still mysterious Page URL is almost having the same count as Referring URL. If user refreshes the page, customer still come from another source and this should be captured. Grateful to know if there is any further advices to help our investigation. Thanks!
so I did a bit of back tracing, and figured it out from your screenshot.
When someone googles your site it shows the following link:
When you click this, it redirects to the following:
The analytics tracking is being done on the 2nd page. Since the referrer for this page is not google but the 1st page, you are seeing that in the reports.
The 2nd page would need to somehow override the document.referrer value with the referrer from 1st page. This would need to happen before the analytics call occurs.
Hyder I use AA dashboard Jenny shown you to do reporting. I have a few questions:
1) If I want to see total traffic from google, what filters I should use on the Referring URL? Should I include "Google" and "/a/"?
2) Double check with you, all traffic carrying "/a/" in referring URL is coming from Google but not other search engine?
Here are my answers:
I would recommend updating your Internal URL filters as well. Ideally you should never have seen your own link being set in as a referrer. Having said that, the reports you are using are custom variables, having custom logic set in by the code. So ideally would ask you to review the following: