Odd Bot Traffic in Report Suite

[pauls62690113]

Hi All, we are seeing some odd traffic in our Adobe analytics report suite (high page views from single visitors viewing one page from single cities) even though I have the "Enable IAB Bot Filtering Rules" selected to block out bots. We also have IPs from monitoring tools excluded from our account. Most of the traffic appears to be from safari although it's not from one IP address, the location of the traffic keeps changing. Is anyone else experiencing the same issue? does anyone know a solution? Many thanks

[yuhuisg · Accepted solution]

The "Enable IAB Bot Filtering Rules" setting only works with known bots that IAB has identified. As you can imagine, that is a small subset of all bots in the Internet.

Some bots can change their IP addresses dynamically, which thus causes them to appear to be from different geolocations -- even during the same visit!

If you're able to identify other common patterns, like screen sizes + browser, then you can create an Exclude segment based on those patterns and always add that segment to your reports.

[pauls62690113]

Thanks yuhuisg, that's useful to know. I can see that it's hitting one page consistently and fortunately they do not fire other props/evars, only appears in the page report. If we knew it was mainly Safari on one screen size hitting one page, i there a way to block this from coming into the account?

[yuhuisg]

I think you can speak with Adobe Client Care to block traffic from that specific pattern. They might charge you for the engineering work, though.

[jantzen_b]

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