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No recorded visits for tracking code but has conversion values

cam_213
Level 1
Level 1

Hi,

 

I am monitoring performance of our campaign IDs.

1. Visits to product page
2. Conversion (Orders, cart add, revenue, checkout)

I used tracking code as dimension.

 

I set up the visits metric with a HIT segment on top for the page I am monitoring.

 

HIT
URL (p39) contains [page link]

 

Then applied a VISITOR segment on top of the conversion metrics (Cart add, checkouts, order purchase, revenue).

 

VISITOR
HIT
URL (v39) contains [page link]
-AND-
Tracking Code exists

-THEN-
HIT
Product contains [model code]
-AND-
Order (purchase event) exists

 

Is it possible for a tracking code to have zero visits but there are orders recorded?

2 Replies
PratheepArunRaj
Moderator
Moderator

Dear Cam,

Are you working on the Virtual Report Suite? If yes, can you validate your Parent Suite for the same?

Most often, these gaps will occur on Virtual Report Suites due to the segmentation applied and constricted data.

Thank You, Arun. 

yuhuisg
Community Advisor
Community Advisor
@cam_213 what is your Tracking Code variable's Expiration setting? Is it the default "Week" or something else? And what is the date range of the report that you're running?