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No recorded visits for tracking code but has conversion values


Level 1



I am monitoring performance of our campaign IDs.

1. Visits to product page
2. Conversion (Orders, cart add, revenue, checkout)

I used tracking code as dimension.


I set up the visits metric with a HIT segment on top for the page I am monitoring.


URL (p39) contains [page link]


Then applied a VISITOR segment on top of the conversion metrics (Cart add, checkouts, order purchase, revenue).


URL (v39) contains [page link]
Tracking Code exists

Product contains [model code]
Order (purchase event) exists


Is it possible for a tracking code to have zero visits but there are orders recorded?

2 Replies



Dear Cam,

Are you working on the Virtual Report Suite? If yes, can you validate your Parent Suite for the same?

Most often, these gaps will occur on Virtual Report Suites due to the segmentation applied and constricted data.

Thank You, Arun. 


Community Advisor
@cam_213 what is your Tracking Code variable's Expiration setting? Is it the default "Week" or something else? And what is the date range of the report that you're running?