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New vs Return visits adhoc question

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Level 4

Question: I am using the segment for New vs Return visits and I am seeing Return visits equal to New visits. I am using the older report suite, but my site is new. So,if I filter it out by my new site then the new visits should be higher then return visits. But, that is not so. Any suggestions for debugging?

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Community Advisor and Adobe Champion

You should check out my session on non-overlapping new and return visitor segments: 

https://experienceleague.adobe.com/docs/events/the-skill-exchange-recordings/analytics/may2023/rocks...

 

 I think this will help you