Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

New vs. Return visitors (getNewRepeat)

madhurc30892467
Level 3
Level 3

Hi,

We are using 'getNewRepeat' plugin to see data on visitors loyalty. Since I believe this is a page-load rule, we are seeing a lot of unspecified values for our variable configured. Does any body have an idea, why the unspecified values are being passed and how to rectify it?

Thanks in advance!

1 Accepted Solution
PratheepArunRaj
Correct answer by
Moderator
Moderator

Dear Madhur,

If you use the Plugin getNewRepeat you should definitely get either New or Returning Visits in your line item.

If you see unspecified, there might be 2 cases:

1. Few of your pages didn't have the plugin or variable to capture the Dimension.

2. Or issue with the implementation.

Can you pass your public URL so that i can verify the implementation.

Thank You

Arun

View solution in original post

2 Replies
PratheepArunRaj
Correct answer by
Moderator
Moderator

Dear Madhur,

If you use the Plugin getNewRepeat you should definitely get either New or Returning Visits in your line item.

If you see unspecified, there might be 2 cases:

1. Few of your pages didn't have the plugin or variable to capture the Dimension.

2. Or issue with the implementation.

Can you pass your public URL so that i can verify the implementation.

Thank You

Arun

View solution in original post

madhurc30892467
Level 3
Level 3

Thanks Arun. I shall inbox the pagename so that you can verify the details.