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SOLVED

New UI User Experience - "Open In New Tab" Not Functional

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Level 2

The UX update to the Adobe Analytics Workspace UI has removed functionality to right click "open in new tab" for Workspace, Admin, Components, etc in the tool bar. 

Has anyone else faced this issue? This has been a pain point for our team as we regularly work in multiple workspaces at once and or need to open new projects on the fly. The time it takes to open a blank tab, log in, and load a new blank workspace has diminished efficiency.

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @Dancchaney 

 

true, I also cannot see the context menu item anymore.

bjoern__koth_0-1740076002767.png

 

Reason for this is that the markup of the menu no longer contains a link and hence the browser does not know that a click on it should show a different context menu.

bjoern__koth_1-1740076151941.png

 

What works for me though is keeping the Ctrl key (Command on a Mac) on your keyboard pressed when clicking.

Cheers from Switzerland!


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7 Replies

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Correct answer by
Community Advisor

Hi @Dancchaney 

 

true, I also cannot see the context menu item anymore.

bjoern__koth_0-1740076002767.png

 

Reason for this is that the markup of the menu no longer contains a link and hence the browser does not know that a click on it should show a different context menu.

bjoern__koth_1-1740076151941.png

 

What works for me though is keeping the Ctrl key (Command on a Mac) on your keyboard pressed when clicking.

Cheers from Switzerland!


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Level 2

I have and does not work for the workspace cta

 

Dancchaney_0-1740076061048.png

 

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Community Advisor and Adobe Champion

Hey everyone, 

 

Some of us were chatting with Eric Matisoff about this very issue. In some cases, you can use Ctrl+Click (PC) or Cmd+Click (Mac) to open in a new tab as a temp workaround... other links (like the Workspaces option) work only in Mac and not in PC.

 

The issues have been raised with the Engineering Team and hopefully will be resolved soon

On PC Ctrl/Cmd+Click doesn't work if you are trying to duplicate current tab, so if you are on workspaces already and then try Ctrl/Cmd+Click on "Workspace" tab it won't do anything. But if you on segments for example and then try Ctrl/Cmd+Click on "Workspace" tab, it opens workspaces in new tab.

To duplicate current tab maybe use browser shortcuts like Alt+Shift+D or Ctrl+Shift+K depending upon the browser used.

Cheers!

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Community Advisor and Adobe Champion

Yes, I said that is completely broken on Windows... it works on Mac. I had to show Eric a video of the behaviour on Windows cause it worked for him... He seemed really confused when I mentioned it lol. Or maybe it just works for him *shrug*

 

Using your browser to duplicate the tab could be a good workaround for now... let's all hope the menu issues are resolved quickly though... 

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Community Advisor

I'm on a PC, using Chrome, and Ctrl-Click works for me. I have Workspace tab selected, CTRL-Click Workspaces, and another Workspaces tab launches to the right.

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Community Advisor and Adobe Champion

@Josh__Stephens are you in CJA Workspaces? Maybe they didn't break it so bad on CJA? Whatever, there are lots of issues with the menu redesign, and it's just going to be painful until it's fixed.