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SOLVED

Mobile Carrier - value 'Not Distinctive' - Singtel not captured completely

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Level 1

Hi,

In our mobile carrier report, there is a value 'Not Distinctive'. What does this mean ? Is the SDK not able to recognise the value ?

The actual problem that we have is that Singtel (the #1 carrier here in Singapore) is not captured properly. We only have 10 counts with a value 'Singtel'. The count for 'Not Distinctive' is a few thousand, so we expect that the majority of the Singtel users are captured under that value.

Any ideas ?

 


Thanks

Robert

1 Accepted Solution

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Correct answer by
Level 10

Since this is an older post, I'm assuming you've solved this issue. Incase others find this post, I'll post the link to the documentation below:

 

https://experienceleague.adobe.com/docs/analytics/components/dimensions/mobile-dimensions.html?lang=...

View solution in original post

1 Reply

Avatar

Correct answer by
Level 10

Since this is an older post, I'm assuming you've solved this issue. Incase others find this post, I'll post the link to the documentation below:

 

https://experienceleague.adobe.com/docs/analytics/components/dimensions/mobile-dimensions.html?lang=...