since ‎30-05-2017
‎10-12-2019
robert_verheuve
Level 1
Mobile Carrier - value 'Not Distinctive' - Singtel not captured completely
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robert_verheuve

robert_verheuve
- Adobe Analytics
Hi,In our mobile carrier report, there is a value 'Not Distinctive'. What does this mean ? Is the SDK not able to recognise the value ? The actual problem that we have is that Singtel (the #1 carrier here in Singapore) is not captured properly. We only have 10 counts with a value 'Singtel'. The count for 'Not Distinctive' is a few thousand, so we expect that the majority of the Singtel users are captured under that value.Any ideas ? ThanksRobert

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What are the access rights required in order to configure variables in a report suite ?
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robert_verheuve

robert_verheuve
- Adobe Analytics
Hi,As the title mentions, what are the access rights required in order to configure variables in a report suite ? I have currently been given read-access to a report suite. I am now required to configure props and evars. Which roles or accesses should I be granted ? ThanksRobert

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Re: Very low Total Session Length compared to number of Users
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robert_verheuve

robert_verheuve
- Adobe Experience Cloud Mobile
Hi Tanmay,Thanks for the document but it doesn't make sense regardless of what the logic is.If I look at today's data, I see 14,000 Page Views, 1,300 Users and 0 (zero!) Total Session Length (and 0 Average Session Length) and only 1 Launch !! Any idea what could be wrong ? Could the SDK have been implemented incorrectly ?ThanksRobert

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Re: Very low Total Session Length compared to number of Users
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robert_verheuve

robert_verheuve
- Adobe Experience Cloud Mobile
Hi Tanmay,Thanks for your reply. I have checked some of the items you mentioned.Data for 1 day (29 Sep 2015)- Page views looks normal, approx on average 750-1000 pages per hour- Visits looks normal, approx on average 100 per hour- Time spent per Visit looks normal, 800 visits in the 1-5 min bucket, 750 visits in the less than 1 min bucket, 250 visits in both the 5-10 and 10-30 min buckets each.However, in the mobile marketing site it shows the Total Session Length is 10 seconds, Average Session ...

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Very low Total Session Length compared to number of Users
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robert_verheuve

robert_verheuve
- Adobe Experience Cloud Mobile
Hi,I am looking at some of the overview metrics in our mobile marketing site. When I select data for the last week, it shows a Total Session Length of 24.63 minutes and number of Users is 3,757. With so many users one would expect a much higher Total Session Length. Unless users install the app, open it, never use it and close or put it in the back ground immediately. However....the Average Session Length is mentioned as 2.23 minutes. But if I multiply Average Session Length by number of Users (...

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